terminus

Customer information regarding your order and how we handle with Corona at light11


Dear customers,

there is currently no delay in processing your order. You will receive your products as usual at regular delivery times in our online shop. The movement of goods within Germany and Europe is flowing and is currently not restricted. Occasional border controls may result in an extended delivery time of about one day.

Our logistics partners give information regarding delivery delays on their websites:

UPS Kühne & Nagel

For your and our safety, we have tightened all hygiene measures in the company, do not allow any access to external persons and the majority of our employees is working in the home office. Our operations are maintained and our customer service will be happy to deal with all your concerns:

Leave a message

We are also available for you by phone.
Mon. - Fri. 10:00 a.m - 6:30 p.m,
Sat. 10:00 a.m - 4:00 p.m




Remain healthy!
#stayathome



Your light11 team



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