Data Protection at light11.de
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Data protection is a matter of trust and your trust is important to us. We respect your private and personal affairs. It's for this reason that we comply with the statutory regulations when processing your personal information. We would like in the following to tell you about the data we collect and how we use it.
You will find the following information:
1. What do we do with your personal data?
We collect and process your data to implement agreements and any subsequent guarantees. As part of processing orders, the service providers commissioned by us to do so (e.g. carriers, logisticians, payment facilitators) are provided with the data required.
If you have separately subscribed to our newsletter, your email address and possibly other personal information, which you voluntarily provided us with when registering, may be used for advertising purposes until you unsubscribe to the newsletter.
No information will be passed onto third parties for advertising purposes.
1.1 Withdrawal and right of objection
Of course, when a newsletter or other advertising is sent out, you can withdraw your permission for further use of your data for advertising purposes at any time - even if this is legally permissible with your consent - by means of an informal notification to us or withdraw any consent granted, in particular stopping any further newsletters being sent, without incurring any charges for this other than the transmission costs as per the basic tariffs. Simply send you withdrawal or right of objection using one of the contact options at the end of this notification.
Of course, there is also an unsubscribe link in every newsletter.
1.2 Data storage, customer account
Your specific order data is saved by us. You can register with us (email address, password, invoice address). When registering you are provided with access to the data saved by us regarding you personally and regarding your orders. If you would like to block your access again, please use one of the contact options listed below.
2. Is data collected when you visit our website?
We use so-called cookies on our website. Cookies are small files which are stored on your data carrier and save the specific settings and data to be exchanged with our system via your browser. This saved data helps us to design the website accordingly for you and enables you to use it easier by, for example, saving specific information input by you so that you don't have to keep on repeating it. Cookies are automatically deleted from your hard drive after each browser session (end of the session) (so session cookies as well). However, there are also cookies which remain on your hard drive. For your convenience, the maximum usability period is set far into the future (maximum of one year). When you next visit the website, it automatically recognises that you have already visited the website and the entries and settings you prefer (so-called long-term cookies).
This saved data enables us to design the website accordingly for you, in that we collect and save data there in connection with the website use, and it enables you to use it easier by, for example, saving specific information about by you so that you don't have to keep on repeating it. The time regarding how long the cookies are stored on your data carrier can be adjusted here. Some cookies are deleted after you close your browser. For others, the expiration time can be set to a date in the future for your convenience. When you next visit the website, it automatically recognises that you have already visited the website and the entries and settings you prefer.
2.2 Your protective option
Regardless of the duration set, you can also delete cookies manually in your browser. Most browsers accept cookies as standard. You can permit or disallow temporary and saved cookies independently of one another in your security settings. Accepting cookies is not a requirement to be able to visit our online shop. If you do not accept cookies or deactivate them, some options on our website may not be available to you and some websites may not be displayed correctly.
2.3 Social Plugins
If you do not want that the data collected via our website can be directly assigned to your profile through the respective social media platform (e.g. with Facebook), we generally recommend that you log out of such social media platforms before visiting a website.
Please note that service providers who are not based in EU member states frequently store your data in non-EU countries and your data is subject to the local provisions there. We point out that for our part, we as providers do not receive any authoritative knowledge of the storage location, the content of the transmitted data or its use through social media platforms.
If you are not a member of Facebook or are logged out, there is still the possibility of Facebook discovering and saving your IP address. You can protect yourself by using blockers that are compatible with your browser, such as the Facebook blocker.
Our website supports the notification service "facebook connect". Users registered on Facebook can therefore use the "facebook connect" function on our website to use their logon data there to log on to our website without having to be registered with us, i.e. without having to enter on our website the information required for registration.
You must be aware that to enable this function, the user's browser when first loading our website from Facebook servers has already called up appropriate scripts and buttons (push buttons) via which the Facebook connect function can be activated.
If you use the Facebook connect function on our website, Facebook provides us with information about you. This provision of information is initiated by you being forwarded to our page on facebook.com after you have activated the Facebook connect function and being asked there by Facebook for permission for us to access certain information (your name, profile picture, gender, network, user ID, friends list and other information which you share with friends) and your date of birth and whether we may send emails to you. If you give permission for this, Facebook sends this information to us. Data replication now takes place between us, i.e. we only save data which we would regularly collect as part of registration on our page from you for implementation of our telemedia service. In addition, the Like status transferred by and the Facebook ID are saved. Logging out of Facebook prevents data from being allocated to the Facebook profile.
2.4 Web analysis
You can visit our website without providing any personal information. If you visit our websites, including for example via a link in a newsletter, certain data is still collected and saved nevertheless. If your visit is via a newsletter link, we only save access information with no personal references such as
- the website you are visiting us from
- the name of your internet service provider
- the name of the file requested
This data is evaluated to improve what we provide and does not allow us to draw inferences regarding you personally. The evaluation of the data is only carried out in anonymised form (e.g.: information xy was called up by 45% of visitors to the website). We are thereby in the position to align the information we offer with the interests of our readers. Where we discover data which theoretically could allow personal inferences, such as the IP address, we have ensured by means of appropriate abbreviations that reference to you personally is impossible.
This website uses Google Analytics for web analysis. This is a service of Google Inc. ("Google") Google Analytics uses "cookies". The information generated by the cookie regarding your use of this website (including your IP address) is sent to a Google server in the USA and saved there. Google complies with the data protection regulations of the "US Safe Harbor" Agreement and is registered with the "Safe Harbor" programme of the US Department of Commerce. Google will use this information to evaluate your use of the website in order to compile reports of the website activities for us and provide us with other services associated with website use and internet use. Google may also forward this information to third parties if this is legally stipulated or if third parties process this data on behalf of Google. Google will not link your IP address with other data from Google.
You can prevent the installation of the cookies by means of a corresponding setting on your browser software; however, we would draw your attention to the fact that in this case you may not be able to use all the functions of this website to their full extent.
If you do not want information about your website visit to be sent to Google Analytics, you have the option of installing a "deactivation add-on" for your browser. You can download this add-on here
We have also made settings whereby Google Analytics deletes the last part of the IP address of the visitors to our website. In this way we don't come into possession of information which allows us to draw inferences about you personally.
Without your express permission, we will not use tracking tools to collect, unobserved, personal information about you, transfer such data to third-party suppliers and marketing platforms or link the data with your personal information (name, address etc.).
For tailored design and for optimisation of this website, solutions and technology from econda GmbH, Eisenlohrstr. 43, 76135 Karlsruhe, Deutschland (http://www.econda.de
) are used to collect and save anonymised data and create use profiles from this data using pseudonyms. Cookies which enable recognition of an internet browser can be used for this purpose. However, use profiles are not created with data about the bearer of the pseudonym without the explicit consent of the visitor. In particular, IP addresses are rendered unrecognisable immediately after access, whereby allocation of use profiles for IP addresses is not possible.
Visitors to this website can dissent to this data recording and saving at any time for the future here
Our website also uses pixels or transparent GIF files to support online advertising. These GIF files are provided by our advertisement management partner DoubleClick. With these files, DoubleClick can recognise a unique cookie on your web browser, using which we can evaluate which advertisements customers use to access our websites. The cookie was created by ourselves or by one of our other advertising clients who collaborates with DoubleClick. The information recorded and jointly used with cookies or spotlight technology is anonymous and cannot be used to identify individuals. It doesn't contain your name, address, telephone number or email address. Further information regarding DoubleClick and about how this technology is stopped can be found at https://www.google.com/intl/en/policies/privacy/
intelliAd Media GmbH
This website uses the web analysis service with bid management from intelliAd Media GmbH, Sendlinger Str. 7, 80331 Munich. For tailored design and optimisation of this website, anonymised use data is recorded and saved together and from this data use profiles are created using pseudonyms. Using the intelliAd tracking results in cookies being stored locally. As a website visitor, you have a right to refuse permission for your visitor data (recorded in anonymised form) to be stored for the future. To do this, use the intelliAd opt-out function.
Additional information regarding data protection and the current legislation can be found here: http://www.intelliad.com/data-protection/
2.5 Right of objection for user profiles
According to §§ 15 para. 3, 13 para. 1 TMG (German Telemedia Act), you are entitled to a right of objection against the creation of user profiles using pseudonyms. If the protection options and our protective measures described do not suffice, please feel free to contact us. (see contact data below).
3. How do we protect your personal data?
Your personal data is transferred securely by means of encryption when you place an order and when you log on to your personal information. To do so we use the coding system SSL (Secure Socket Layer). We use technical and organisation measures to protect our website and other systems against loss, destruction, access, alteration and dissemination of your data by unauthorised persons. You should always keep your access information confidential and close the browser window when you have terminated communication with us, especially if you use the computer together with others.
When using the immediate transfer method of payment, your data is transferred via an SSL-encrypted connection. With your PIN and TAN, you authorise your transfer, which can then be carried out by your bank. We do not save the PIN and TAN in the process. We also do not save your bank statement data, but rather the supplier sends it directly to the bank in encrypted form from the money transfer form.
3.1. Trusted Shops
What data is collected and processed when I register for Trusted Shops buyer protection?
When registering for Trusted Shops buyer protection you will be asked to consent to the saving, processing and use of your data by Trusted Shops GmbH. Of course, we respect your decision to decline to give your consent, but in this case you have no entitlement to Trusted Shops buyer protection.
When registering for buyer protection we require your e-mail address, the name of the online shop, the total purchase price, the type of payment selected, the order number and, if necessary, the shop's customer number. The registration process does not allow us to see the products you have ordered nor sensitive payment information such as your credit card number or bank details.
Your data will only be used to be able to offer you buyer protection and to enable use of the Trusted Shops system. In the Trusted Shops system you can view your active and completed guarantees, start refund claims and assess completed transactions. Your e-mail address serves as your user name for accessing the Trusted Shops system and is saved permanently for this purpose. In addition, only that information which is absolutely essential for clarifying any refund claims will be saved and processed.
In the event you avail yourself of the buyer protection, we require additional information and personal data from you to check and process the refund claim. When registering a refund claim your name, address, and if necessary your telephone number and bank details will be collected for the refund. This data is saved for six months at a time and is exclusively used to process the refund claim. The data will subsequently be blocked for further use and finally deleted after all record retention periods in accordance with commercial and tax law have expired.
What data is collected and used when I submit a customer assessment?
When you submit a customer assessment via the Trusted Shops customer assessment system without having previously registered for Trusted Shops buyer protection, we require your e-mail address to verify the validity and trustworthiness of the assessment. The e-mail is only used to verify that the assessment has actually come from a customer of the assessed online shop and can be allocated to an order and is saved permanently for this purpose together with the assessment submitted.
By clicking on "Submit assessment now" you transfer to Trusted Shops GmbH the exclusive right to permanently save your assessment with the accompanying e-mail address in the database and the right to complete or partial copying, dissemination and reproduction of the assessment and comments, both online and offline (e.g. in printed media, catalogues), and the right to make them publicly available. However, your e-mail address will never be made public.
4. Do we check your financial standing?
In order to be able to provide the widest possible options for the choice of payment type, we have to protect both you and us from misuse. If we provide the service in advance, for example with a purchase on account, we will request credit information from the following providers on the basis of mathematical and statistical procedures, to protect our legitimate interests, using creditPass, c/o TeleGo GmbH, Mehlbeerenstraße 4, 82024 Taufkirchen: accumio finance service GmbH, Eppelheimer Str. 13 , 69115 Heidelberg; Bürgel Wirtschaftsinformationen GmbH & Co. KG, Gasstraße 18, 22761 Hamburg; CEG Creditreform Consumer GmbH, Hellersbergerstraße 11, 41460 Neuss; D&B Germany, Zippelhaus 3, 20457 Hamburg; Deutsche Post Direkt GmbH, Sträßchensweg 10, 53113 Bonn; infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden; SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden. To this end we supply the personal data required for a financial check to the companies collaborating with creditPass and use the information obtained regarding the statistical probability of a payment default to make a balanced decision regarding the justification, implementation or termination of the contractual relationship.
The financial standing information can include probability values (score values) which are calculated on the basis of scientifically recognised mathematical and statistical procedures and include address information in their calculations amongst other things. Your legitimate concerns are taken into consideration in accordance with statutory regulations. You can withdraw permission at any time for this check to be carried out in the, although this means we will only be able to offer you limited payment options.
5. What rights do I have?
You also have a right of objection against the use of data for advertising purposes and against the creation of user profiles using pseudonyms.
Under the Federal Data Protection Act, you have the right to obtain information free of charge regarding the information stored about you, the use and meaning of the probability values used for the calculation of the types of data used and about the probability values collected or saved in this respect and also the right to correct, block or delete data. For questions relating to the collection, processing or use of personal information, and relating to information, correction, blocking or deletion of data, please contact us by sending an e-mail to: email@example.com
or contact our customer service team which will deal with your concerns in confidence.
6. What consent have I granted?
You have also given us your consent to contact you for advertising purposes or for certain data uses (such as for a newsletter or services as a part of a customer log-in, etc.). If you have given us your consent, we save your consent texts and can retrieve them. For retrieval, simply contact firstname.lastname@example.org
. We will then send you the desired information by e-mail.
Your light11.de GmbH, Thomas Unger
Bozener Str. 13
Managing Director: Thomas Unger
Commercial register: District court of Dortmund
VAT ID DE231749333
Telephone: 02306-759 58-0
Fax: 02306-759 58-45
E-Mail: email@example.comOpening hours Customer Service
Mon. - Fri. 10 a.m. - 6.30 p.m.
Sat. 10 a.m. - 4 p.m.www.light11.eu
This data protection notice also represents intellectual property which is protected by copyright. Use by third parties - including excerpts - for commercial purposes is not permitted. Infringements will be prosecuted. WIENKE & BECKER accepts no liability to third parties for the completeness and up-to-dateness of this information.© 2013 WIENKE & BECKER – KÖLN Solicitorshttp://www.kanzlei-wbk.de/