At light11, your satisfaction is our top priority. Our aim is therefore to offer you as safe and pleasant a shopping experience as possible. To ensure this, you will find an overview of the most important topics and information about our online shop below. Are you unsure which payment methods we accept? Do you have questions about shipping and delivery? Do you need information about returning your goods or are you looking for vouchers for a gift? Then you'll find what you're looking for here. Take a look at our FAQ if you need further assistance.
Services
Here you will find all information about the service offers in our online shop
Our service offers
Direct contact
Do you have any further questions, or do you need support with a specific topic relating to your order? We will be happy to help you. Please contact our customer service team.