Simple, uncomplicated payment
To keep payment simple and uncomplicated for you and for ourselves, we have decided to allow payments by credit card, cash on delivery or payment in advance with 2% discount or 5% discount for orders above € 1.000,-.
Do I have to pay German VAT?
For orders with invoicing and delivery addresses in a non-EU member state (e.g. Switzerland, Liechtenstein, Norway or Iceland) we will not charge the German VAT. You will pay only your own country’s VAT or import sales tax when you receive the goods.
What other costs are applicable to deliveries in non-EU countries?
For deliveries to countries outside the EU, additional value-added tax
, customs duties
or other charges such as customs clearance
costs may be incurred on importation. These costs are not included in the cost of goods or shipping and must be paid by the customer to third parties upon import.
Do you have questions about your invoice?
If you still have questions concerning your UPS invoice, you can obtain information from UPS free-of-charge via the following telephone numbers:
Switzerland: 0800 - 55 88 33
Liechtenstein: 0800 - 88 88 33
Norway: 0800 - 33470
Iceland: 00354 - 4200900
Do you have any further questions? Simply send us an email at firstname.lastname@example.org.
We will be happy to help you.