Legal notice

Showroom, service and acceptance of returns, VAT refunds

light11.de GmbH
Niederlassung Lünen
Alstedder Str. 40
D-44534 Lünen

Our customer service representatives can be contacted in relation to orders, questions, complaints and claims by telephone, fax, e-mail or personally in our showroom.

Telephone: +49 (0) 2306-759 58-0
Fax: +49 (0) 2306-759 58-45
E-Mail: service@light11.eu

Opening hours Customer Service
Mon. - Fri. 10 a.m. - 6.30 p.m.
Sat. 10 a.m. - 4 p.m.

Opening hours Showroom
October to January:
Mon - Fri: 10:00am - 6:30pm
Sat - Sun: closed

February to September:
Mon - Fri: 10:00am - 5:00pm
Sat - Sun: closed

Other times by appointment
How to reach us


Responsible for the contents of this website:

light11.de GmbH
Bozener Str. 13
D-44229 Dortmund
Managing director: Thomas Unger
Commercial register: Dortmund district court
Commercial register no. HRB 22504
VAT ID DE231749333
WEEE-Reg.-Nr. DE 94743417
Business purpose: the sale of lighting solutions for the home environment, this particularly includes light fixtures.

Stadtsparkasse Düsseldorf
Account number: 11054517
Bank code number: 30050110
IBAN DE06300501100011054517


Dispute resolution for consumers

We always seek an agreement with the customer. Please use our service contact service@light11.eu or the contact information above. The European Commission provides a platform for online dispute resolution (ODR). You can reach this service online via http://ec.europa.eu/consumers/odr/. We do not partake in a formal dispute resolution in front of consumer conciliation boards.

Technical implementation:


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