How do I redeem a voucher?

In order to redeem your voucher you first need to add your desired article to the shopping cart. The input box for your voucher or promotional code can be found at the bottom of the shopping cart page, before you click on the “to the checkout” button at the right. Please simply enter your promotional code in the respective input box and confirm your entry by clicking on “Redeem promotional code”. If you copy and paste your promotional code, please make sure that you do not add any redundant blank spaces. The value of your voucher will then be immediately deducted from the total order value in your shopping cart.

Your shopping cart

Particularities when redeeming a voucher

  • Only one voucher may be redeemed per order.
  • Vouchers may only be redeemed once. Once you completed the order process, the voucher becomes invalid.
  • A voucher may only be redeemed before completing the order process.
  • A voucher cannot be applied to your order retrospectively.
  • Vouchers may have a minimum order value and may have an expiry date. This information is available at the corresponding place where you obtained the voucher.
  • Vouchers may only be valid for particular brands and promotions. This information is indicated, if applicable.

Do you have further questions regarding the redemption of your voucher?

Then call us or send us an email

Mon. - Fri. 10 a.m. - 6.30 p.m.
Sat. 10 a.m. - 4 p.m.

Please also read the information on FAQ

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