Customer information regarding your order and how we handle with Corona at light11


Dear customers,

We are still with you in these difficult times, to make sure you receive the lights you’re looking for. Unfortunately, due to ongoing issues such as adverse weather conditions, the effects of Brexit, closed borders and Covid 19-related difficulties within our delivery chains, delivery delays may occur in isolated instances.

Our logistics partners give information regarding delivery delays on their websites:

UPS Kühne & Nagel

We continue to work as usual – of course, with heightened hygiene measures. The majority of our employees are working from home, and external third parties have no access whatsoever to our business premises. Our Customer Service can still be contacted and will be happy to address any concerns you may have.

Leave a message

We are also available for you by phone.
Mon. - Fri. 10:00 a.m - 6:30 p.m,
Sat. 10:00 a.m - 4:00 p.m



 

Remain healthy!
#stayathome



Your light11 team


 
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