Placing orders
To access the order process on the basis of our Terms and Conditions, click “checkout”. Before continuing, use this page to check whether the number of products in your basket is correct. You can update the quantity or delete products. After entering your personal details and the desired payment method on the next page, your details will be displayed on a further page for you to amend any input errors. Click “confirm order” to confirm your order. This online shop is currently available in English, German and French.
Order receipt confirmation and saving methods
You will additionally receive an e-mail confirmation that your order has been received. This confirmation shows the full order details as well as our Terms and Conditions. We also save your precise order details, which you can access on our website under “Your account” and save using your internet program (browser). You can also use our website to contact us via a contact form if, for example, you wish to change your address or your payment method for outstanding orders. For your security, as with all other activities, these processes are carried out in the login area using an encrypted connection (SSL).
Your contractual partner:
Management – no stationary sales, no acceptance of returns
light11.de GmbH
Bozener Str. 13
D-44229 Dortmund
Managing director: Thomas Unger
Commercial register: Dortmund district court
Commercial register no. 22504
Showroom, service and acceptance of returns
light11.de GmbH Niederlassung Lünen
Alstedder Str. 40
D-44534 Lünen
Managing director: Thomas Unger
Commercial court: Dortmund district court, Commercial register no. 19890
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