Note on the ratings approval procedure:
All contributions will be checked by our editorial team before they are released for any content which contravenes the law or that does not adhere to our guidelines for customer ratings. Ratings that do not adhere to these guidelines may be excluded by light11.de at any time.
Our guidelines for customer ratings:
- Please only rate products of which you have direct experience.
- Your opinion of a product should be well founded. It would be interesting to know, for example, what characteristics and features have led you to give a positive or negative rating. Product ratings are intended solely for describing and evaluating basic characteristics and features, design, light quality, energy efficiency, environmental friendliness etc.
- Should you have any questions or suggestions as to how we could improve our customer service, the best way to do this is not through a product rating. Instead, please contact our customer service department directly at firstname.lastname@example.org.
We retain the right not to publish a rating if it breaches the following guidelines:
- Inappropriate tone (obscene, abusive, malicious)
- Advertising or promotional offers from other retailers
- Where any form of contact information (phone number, address, e-mail etc.) is included